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Operations Associate

Company Overview

This is a great opportunity for highly self motivated individual to join our team. At 1st Merchant Funding our mission is to be the leading provider of funding solutions to under-served small businesses. We are at the forefront of growth opportunity in the Fintech space and place high focus on building great products and services to help small businesses. We are building a company with teams from all backgrounds that make great co-workers and who share our core values: people who are passionate, humble, respectful, and ready to roll up their sleeves and get important work done. If that’s you we’d love to talk.

Job Summary

This Operations Associate position reports to the Head of Underwriting and is based in North Miami Beach.

Responsibilities and Duties

  • Work with potential clients, partners and sales to gather and validate application information
  • Review and identify missing information on customer application packages and provide timely and proactive follow ups with sales representatives and customers
  • Follow best practices and provide recommendations on further improvements 
  • Ad Hoc projects

Qualifications and Skills

  • 4 Year Bachelor’s Degree
  • Self-starter, highly motivated and proactive follow ups
  • Superior written and verbal communication and organizational skills
  • Excellent work ethic in a fast-paced environment
  • Ability to assist others on team 
  • Some knowledge of financial services (or a desire to learn!)
  • Flexible and able to adapt to rapidly advancing technology
  • Team player, with underwriting and operations professionals to follow the Company’s processes and guidelines
  • Extreme professionalism

Benefits and Perks

  • Medical/dental/vision insurance, 401k matching program, flex spending plan, life insurance, and paid/flexible vacations and holidays.
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